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Update to v1.0 to Keep Using Padlock Cloud!

Thursday, Sep 8, 2016

Along with the release of Padlock v1.0 we are also rolling out a major update to the Padlock Cloud service. Unfortunately, this means that Padlock Cloud clients of version 0.12 or earlier will not be able to access Padlock Cloud anymore. When trying to synchronize data or pair new devices, the app will show a generic error message.

Generic Error Message

In addition, users will receive an email reminding them to update to the latest version of Padlock. Don’t worry, your data is still there! In order to keep using Padlock Cloud, simply update the app to v1.0 or greater. Note that after updating the app, you will also have to pair your device again. To do this, simply go to Settings > Padlock Cloud and select Connect.

We apologize for any inconvenience this might cause. If you have any questions or concerns, don’t hesitate to contact us!

Note: The Google Chrome version will update itself automatically but you might have to restart Chrome for the update to take effect!

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